30 day Unused Product Return Policy
If you are not 100% satisfied with your order, we will be happy to arrange a return for any unused items purchased within 30 days. Simply contact us at firstname.lastname@example.org, or fill out the form below.
Manufacturer Error Return Policy
In the event that something is determined to be a manufacturer error or failure due to defective materials, we will repair, return or exchange the item(s) as needed. Please contact us with your order number, description of your product, and any other information about any product problems that you are having.
Damaged in Shipment Return Policy
Please email email@example.com right away. Include a description of the damages, and pictures if possible. This information is very helpful to us in assessing how we package our orders and helps prevent similar problems in the future. We’ll get replacements for the damaged goods out to you as quickly as possible.
General Return Guidelines
Please arrange an RMA with us prior to sending any returns back to us.
All returns must include any accessories, documentation, etc. that shipped with the product.
Returns may take up to 2 weeks to process, not including transit times.
Replacement orders can not be modified to include different or additional parts.
You are responsible for return shipping charges that are not related to a manufacturer error.
Returns for orders older than 30 days are eligible for replacement or store credit only.