We currently ship only via FedEx.
FedEx does not deliver to PO Boxes. If your shipping address is a PO Box, your package will be returned to us at your expense.
We fill all in-stock orders as soon as possible. Once your order is ready to ship, a Shipping Confirmation email, with tracking information if applicable, will be sent to you.
We cannot be held responsible for damaged, lost, or stolen packages. We will file claims for those that are insured. Please contact us directly to initiate a claim.
We currently ship only to the U.S. and Canada.
For an estimate before checkout, please add the items you intend to order to your cart, then click “calculate shipping” from the Shopping Cart page. This will provide a list of estimates for the shipping methods available to your selected destination.
Domestic (U.S.) Shipping
This is for shipping addresses within the United States. We offer the following options:
FedEx Standard Overnight – next business day by 3PM, later for rural
FedEx 2-day Air – Delivery by the end of the second business day
FedEx Express Saver – Delivery by the end of the third business day
FedEx Ground/Home – Averages 3-5 business days, depending on destination
FedEx does not normally deliver on Saturday, but may for an additional charge. See our Saturday Delivery information for details.
Signatures for Delivery
All Domestic orders are shipped “Signature Not Required” by default, however, the shipping company may decide to require a signature depending on the value or destination. If you want your order to be sent with a signature required, please contact Customer Service. If a “Signature Not Required” package is left at the door, but isn’t there when you get home, neither T.Mickel Designs nor the shipping company can be held responsible.
If your package is en route to an incorrect address, we can contact FedEx to update the delivery address. The base fee is $10 for FedEx. There may be additional charges depending on how far away the new delivery address is from the old one. Please contact Customer Service as soon as you are aware the package needs rerouting.
This service also applies to packages needing to be stopped and returned to us.
Please Note: Package Rerouting and returning is done at the discretion of the shipper. If the package is too close to the delivery address, it may be delivered before the reroute/return instructions are received. We will make the request, but cannot guarantee that it will be honored.
Shipping Method – We guarantee most, but not all, of our available shipping methods.
Business Days – Business Days are traditionally defined as the weekdays of Monday, Tuesday, Wednesday, Thursday, and Friday. Excluded are the weekend days of Saturday and Sunday, as well as any Holidays.
In-Stock – There is the potential that your order will contain an Accidentally Back-ordered Item. In this case, we can only guarantee the ship date on all remaining items in your order, and ship the Accidentally Back-ordered Item(s) as soon as possible.
We do not offer this option.
Packages can be returned to us for many reasons. Depending on the reason for return, there may be additional charges applied to your order. Please read below for more information.
Packages can be returned to us for missing or incorrect address information. Please take a moment to check and make sure your address is up to date. There is also an order review page where you can check this information. If the carrier you select charges us to return the package to us, we will deduct that from your refund if you want to cancel or if you choose to re-ship the package it will be added to the cost of the re-shipment fee.
Please note that if your package is marked to be returned, it could take longer than expected for us to receive it as these packages are not marked as a priority from the shipping company. Sometimes it can take a couple of weeks before we receive them.
If you think your package is going to be returned to us, please send us an email to firstname.lastname@example.org so we can note your order and watch for its return!